Terms & Conditions

At Hickory and Oil, we take pride in the artisanal quality of our natural soaps and skincare products. Each item is handcrafted in small batches using high-quality essential oils and organic ingredients. Please note that due to the natural nature of our products, slight variations in color, texture, and scent may occur between batches. All sales made through our online store are final with the exception of product defects. In the event of non-esthetic product defects, please contact our customer service via email for a resolution. By completing a purchase, you agree to provide current, complete, and accurate purchase and account information for all purchases made at our store. We reserve the right to refuse any order you place with us. In the event that we make a change to or cancel an order, we will attempt to notify you by contacting the e-mail and/or billing address/phone number provided at the time the order was made.